It’s common to assume that you should have a narrator read text to the learner. However, this could hurt learning in three ways:
- Increases cognitive load: Learners will read more quickly to themselves than your narrator can read to them. Research suggests that this sets up a distracting echo that interferes with learners’ ability to process the information.
- Takes control from learners: A narrator can force learners to move at the narrator’s pace. Research shows that learners do best when they control the speed.
- Weakens motivation: Reading text to adult learners could suggest that you see them as children, not as capable adults. (My opinion only; if you know of any research into this, please let me know.)
- Cut text. Most online courses I’ve seen would benefit from losing at least a third of their text. If you feel you must present a lot of text, consider providing it as a printed job aid.
- Don’t read text aloud unless you know that your learners have trouble reading to themselves.
- Narrate complex graphics and don’t include redundant text.
Research doesn’t support the popular idea that we should cater to different learning styles. However, research does show that reading printed text to learners hurts their performance.
Your safest bet is to let learners read on their own but use audio to describe complex graphics. It’s also good practice to present the same ideas in different ways–just not simultaneously.