What do they need to do?

What do they need to do? What do they need to do?

Make sure they can use the information

Make sure they can use the information Make sure they can use the information

Our job is to design an experience

Our job is to design an experience Our job is to design an experience

Latest posts

How to respond to “Make one course for everyone”

Your client wants “one course for everyone.” You know this means “one generic info dump that everyone will forget.” How can you steer the project in the right direction? Learn more.

How to really involve learners

Create a stream of self-contained activities, let people pull information as they need it, slowly increase the challenge with scaffolding, and be a hero. All in one blog post. Learn more.

What’s the real cost of eye candy?

“We need eye candy!” But at what cost? If we spend too much time on images, we don’t have time to create challenging activities. Will people really reject a text-only activity? Learn more.

5 ways to become an L&D hero

“I vow to become a hero to my learners and clients. I’ll save the world from boring training!” How can we achieve this resolution? Here are five steps you can take now. Learn more.

7 ways to make dialog sound natural

Do your scenario characters sound like robots? Try these 7 powerful tips to write natural dialog and give your characters some character. Learn more.

Scenario example: Chainsaw training!

Your new client wants you to design training for chainsaw users. But what does he really need? And could I possibly be serious about this scenario? Learn more.

Scenario mistakes to avoid #2: “Eat! Eat! You need to eat!”

Do we really need to force-feed people information before they can try a scenario? Learn more.

Instructional design

Be an elearning action hero!

This quick, visual approach to instructional design helps you change what people do, not just what they know. It keeps your team members focused on a measurable business goal, and it can keep stakeholders from adding extraneous information. Read more

The big mistake in elearning

Why is so much elearning so boring? Because we’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more

Is training really the answer? Ask the flowchart.

Is training really the best solution to a problem? Often, no. Here’s a flowchart that will help you identify what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.

Scenario design

Elearning example: Branching scenario

You’re a US Army sergeant in Afghanistan. Can you help a young lieutenant make a good impression on a Pashtun leader? That’s the challenge behind “Connect with Haji Kamal,” a thought-provoking branching scenario. Try the activity and learn how it was designed. Read more

Makeover: How to write challenging scenario questions

We’ve all seen scenario questions that are too obvious. But how can we make them more challenging? Let’s fix a boring question right now. Learn more.

Sample branching scenario + cool tool

Branching scenarios can be a pain to design. Happily, you can use a simple tool called Twine to easily draft the scenario and produce it. In this post we’ll look at a scenario that I wrote to demonstrate Twine’s basic features and to make a point about teaching through stories. Read more

Scenario design online course

Learn more