Need to design lively, focused training? Action mapping is a process I created that helps you analyze a performance problem and design solutions that work. If training is part of the solution, you’ll design challenging experiences, not boring information.
This entire site addresses action mapping and activity design, and I encourage you to explore. Below are a few highlights.
Is training really the answer? Use this flowchart with your stakeholders to answer, "What makes this thing difficult to do?" You'll decide how much of the problem is due to the environment, lack of knowledge, or lack of skills.
Checklist: Use this intentionally controversial checklist to spur discussion when you're evaluating training material. It helps you decide whether the material is action-oriented or an information dump.