In my experience, a two-hour meeting with the client and subject matter expert(s) can create the heart of the map. You should be able to determine a goal, identify the major actions needed to reach that goal, and begin to…
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What books do you recommend?
I recommend the books that I list on this page.
What tips do you have for webinars?
I recommend using the chat extensively and creating a session that’s a series of activities rather than an information presentation. There’s a lot more in the blog post Tips for webinars or virtual training.
Can you recommend an instructional design degree program?
I’m unfortunately not familiar enough with any degree programs to be able to recommend them. For recommendations from former students, you might ask in one of the many LinkedIn forums for instructional design. If you’re a member of the Articulate…
Where can I get advice about tools, my career, or my business?
I receive so many emails asking for advice that I can’t answer them. Instead, consider asking your question on one of the instructional design groups on LinkedIn or Facebook. There, you’ll get quick responses and answers from more than one…
How should I write learning objectives?
I encourage you to focus first on what people need to do, not what they need to know. If you use action mapping, each behavior or action that you write could be called a performance objective. We aren’t describing what…
Does action mapping work in education?
The short answer My blog, book, and courses are intended for designers who help adults change what they do in the workplace. Action mapping isn’t intended to apply to education. If you’re in education (elementary, university, or vocational), my materials…
Where’s the research support for scenarios?
The approach to design that I suggest in my book and scenario design toolkit borrows ideas from problem-based learning, guided discovery, productive failure, and similar approaches. Here’s some research support for these ideas. Give them an activity, not a presentation…
Map It! resources
Thanks for buying Map It! Here are some resources you might find helpful. The action mapping process This interactive graphic describes the entire action mapping process from goal-setting to evaluation. Will action mapping work for your project? Get instant, customized…
Scenario mistakes to avoid #2: “Eat! Eat! You need to eat!”
Do we really need to force-feed people information before they can try a scenario? Learn more.
Action mapping workflow at a glance
“We need training.” How to use action mapping to solve performance problems 1.What’s your goal? How will the organization benefit? What’s your goal? What are you measuring that shows the problem? How would you like it to change? A…
Scenario mistakes to avoid #1: Eager-beaver feedback
When is feedback helpful in a scenario, and when is it annoying? Should we immediately tell people what they’ve done wrong and what they should do to fix it? Learn more.
Let me tell you everything you need to know! Or not.
You’re going to work in Gorkonia! How would you like to prepare for the cultural differences? Do you want me to tell you everything and then quiz you? No? What’s the alternative? Learn more.
Do you work in a course factory? Do you care?
Are you a cog in the course factory, or are you a performance consultant? Does it matter? Learn more.
Map It: The action mapping book
No more information dumps! Map It helps you turn training requests into projects that make a real difference. You’ll learn how to: Help the client identify what’s really causing the performance problem. Determine the role (if any!) of training. Create…
Field guide to action-mapped materials
Can you identify an action mapped course in the wild? What might it look like? Learn more.