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What can you learn here? Learn how to: Identify the real causes of a performance problem in the workplace Decide whether training is part of the solution Design activity-rich training that helps people change what they do, not just what…

How can I design a course for new hires?

When they say, “We need an onboarding course,” our stakeholders usually haven’t identified what behaviors they want to see. As a result, the “course” is just a presentation of information that might be better put on the intranet or in…