Burn your training request form

“I’ll create whatever you want, even if it will never work!” That’s what the typical training request form promises clients. Set the right expectations by burning that form and replacing it with these ideas. Learn more.

Learning objectives: Our frenemy

Does that learning objective really want what’s best for you? Conventional objectives aren’t always our friends. These three questions will help you set boundaries with our frenemy. Learn more.

“It’s new, so everyone needs training on it.” Nope.

“This thing is new, so of course everyone needs to be trained on it.” Your client is heading toward an information dump. Steer them to a better solution with these tips. Learn more.

How to make mandatory training relevant

How can we make mandatory training actually useful? With some disobedience, questions, and a sneaky workaround to “everyone must be exposed to all the information.” Learn more.

Two examples of interactive job aids

A good job aid can reduce or eliminate the need for training. Here are two examples of interactive job aids created in Twine, a free tool. Learn more.

3 cool ideas to steal for your training scenarios

Here are some sample scenarios showing different ways to provide background information, plus a unique way to show the consequence of a decision. Learn more.

Branching or mini scenario: which do you need?

What type of scenario do you need? Will a one-scene mini-scenario be enough, or do you need a branching scenario? Learn more.

Mini-scenarios: How to help people recover from mistakes

Mini-scenarios are small but mighty. You can even use them to help people practice recognizing and recovering from mistakes. Learn more.

3 ways to help people learn from mistakes in branching scenarios

I’m in your branching scenario, and I’ve made a bad choice. Can I go back and change my decision, or do I have to continue, looking for ways to recover from my mistake? It depends! Learn more.

Scenario design: The process

Want to write a scenario? Don’t just jump in. You’ll save time and create a stronger story if you follow this process. Learn more.

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