Want to write a scenario? Don’t just jump in. You’ll save time and create a stronger story if you follow this process. Learn more.
How to design software training, part 2: Practice activities
21 March 2018 By
Here’s an alternative to traditional software training: Create self-contained activities that help people learn by doing, and make the activities available on demand. Learn more.
How to design software training, part 1: Do everything except “train”
5 March 2018 By
“How can I design training for new software?” Maybe training isn’t even necessary. Let’s look at some alternatives. Learn more.
Can we use scenarios to teach concepts?
31 January 2018 By
“You can’t just throw people into an activity without first teaching them the concepts.” Yes, we can. Check out this simple example. Learn more.
Video: 3 ways to motivate
18 January 2018 By
How can we motivate people to complete our activities and change what they do on the job? Here’s a video of the webinar I recently ran on that topic, plus a summary of what we talked about. Learn more.
Action mapping book now available
5 November 2017 By
Dig deep into action mapping and activity design with my new book, and find out the lessons I learned while writing it. Learn more.
New action mapping job aids available
25 September 2017 By
Download new, improved action mapping job aids and learn about the Kindle version of my book. Learn more.
How to respond to “Make one course for everyone”
18 July 2017 By
Your client wants “one course for everyone.” You know this means “one generic info dump that everyone will forget.” How can you steer the project in the right direction? Learn more.
How to really involve learners
13 March 2017 By
Create a stream of self-contained activities, let people pull information as they need it, slowly increase the challenge with scaffolding, and be a hero. All in one blog post. Learn more.
What’s the real cost of eye candy?
10 January 2017 By
“We need eye candy!” But at what cost? If we spend too much time on images, we don’t have time to create challenging activities. Will people really reject a text-only activity? Learn more.
