Branching scenarios: How many decision points?

You’ve decided a branching scenario will be part of your project. But how long should it be?

First, I’m assuming that we’re talking about an exploratory or “learning” scenario, meaning a story in which learners make decisions without a lot of hand-holding and learn from the consequences of their decisions. I’m also assuming that the skill you want learners to develop is relatively complex, such as managing a conversation to create the best results.

Aim for 7 decision points in most paths

As a general rule I recommend that each path include at least 7 decision points, meaning even if I make a not-great decision, I continue down a path that includes more decisions, including ones that could lead me to a better path, and when I reach the end of the story, I’ve made about 7 (challenging! relevant!) decisions at least.

Of course, the optimal depth for an exploratory scenario will depend on a lot of factors, including the complexity of the skill you want learners to master, their attention span and tastes, and the amount of development time you have.

What about bad decisions?

In some situations, you’ll want to have short paths that go quickly to failure if there are common but egregious mistakes being made by learners in the real world.

Scenario flowchartTo see an example, try the AutoLoon Ethics Training scenario, which simulates the discussion between an instructional designer and a client who wants an information dump.

I included some short, 3-decision paths that go quickly to failure. I wanted to make clear that some common decisions made by instructional designers can quickly doom a project. Longer paths in the scenario include 10-12 decision points.

Click the image in this post to see a larger view of the flowchart, or view the inner workings of the scenario on the BranchTrack site.

Let them go back

In an exploratory scenario, I think it’s best to let learners go back to the previous decision. This encourages them to explore, and it lets you include short, “bad” paths while still making the scenario interesting.

Have some learners review an early draft

The challenge for us as designers is that we’re so deep into the story and we’ve thought through so many possibilities that the scenarios we write can look more complex to us than they do to learners.

It could be a good idea to have a handful of typical learners complete an early draft of the scenario and talk about it with you, so you can get their perspective. It can be useful to do this in a small group, so learners talk with each other and possibly debate things, giving you a sense of how much the scenario is making them think.


London workshop on June 6

Please join me and Norman Lamont in London on June 6 for the one-day, hands-on workshop “Training design for business results.” It’s action mapping on steroids. You’ll get in-depth practice applying activity-centered design to one of your projects. Learn more about the workshop.

Comments

  1. J L Pope says:

    I really like what you are saying here, Cathy, but I’m curious about the advice to include 7 decision points. Why seven? What is the significance you have found in that number?

    • Cathy Moore says:

      It’s just based on my experience with going through other people’s scenarios and writing several for clients over the years. Many scenarios I’ve tried have only 3-4 decision points, and as a result they can feel short and shallow.

      More important, setting a challenging number of decision points makes us as designers dig deeper. To write a scenario that needs 7 decision points, you need to really know the subject matter and have a complex situation in mind, both of which improve the chances that you’ll write an interesting, challenging interaction.

      However, a short scenario could be perfectly fine. I’d just recommend that designers who find themselves always writing short scenarios with just a few decision points might want to check with learners to see if learners feel like they’re being challenged enough.

  2. Rick Presley says:

    Cathy,

    I really appreciate you building out this scenario in Branch Track. I signed up with them a couple months ago and found it both elegant and easy to use. I wish them all the success in the world, especially building out design templates since I think this is an incredibly powerful way to give learners an opportunity to practice complex problems in a safe environment. Well done.

  3. I haven’t understood everything that has been said since am still a newbie to all matters design but some aspects of the article i grasped. Thanks a lot for the information. It has been truly insightful

  4. Zifang says:

    Thank you for this wonderful post showing not only the product, but also showing the building process and tips. It’s great to see a tangible example together with the post!

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