How can I design a course for new hires?

When they say, “We need an onboarding course,” our stakeholders usually haven’t identified what behaviors they want to see. As a result, the “course” is just a presentation of information that might be better put on the intranet or in…

How much time does action mapping take?

In my experience, a two-hour meeting with the client and subject matter expert(s) can create the heart of the map. You should be able to determine a goal, identify the major actions needed to reach that goal, and begin to…

What tips do you have for webinars?

I recommend using the chat extensively and creating a session that’s a series of activities rather than an information presentation. There’s a lot more in the blog post Tips for webinars or virtual training.

Can you recommend an instructional design degree program?

I’m unfortunately not familiar enough with any degree programs to be able to recommend them. For recommendations from former students, you might ask in one of the many LinkedIn forums for instructional design. If you’re a member of the Articulate…