Cathy Moore - Training design

Introduction

3 scenario design tips you might have missed

How to write a strong mini-scenario, why you want to use “showing” feedback, and how to make your characters sound like real people: Three classic scenario tips from my blog. Learn more.

3 scenario design tips you might have missed

Need to write a scenario question? Get ideas from these three classic blog posts that you might have missed.

Man sleeping in train seat

The same question three ways

What’s the difference between a quiz question, a mini-scenario with poor feedback, and a strong scenario question? Compare these versions of the same data-security question and discover an unusual use for a Chipmunks CD.

Voice descends from clouds saying "Incorrect!"

A deeper look at “showing” feedback

I’ve just made a decision in your scenario. Should you now tell me what I did right or wrong, or just show me the consequence of my decision?

I vote for “show” because I want to use my brain. Here’s an example of how it works, plus an early encounter with the Omniscient One, that faceless know-it-all who dominates elearning.

Droid head becomes human head

7 ways to make dialog sound natural

These tips will make your scenario characters believable, relatable, and concise. (The most common mistake I see is too much small talk. See tip #2 for the solution.)

Want personal feedback on your scenarios?

My four-week online scenario design course starts the first week of September. You’ll get hands-on practice writing scenarios and get my personal feedback on your work. Sessions are scheduled for most of the world, including Australia and New Zealand. Learn more.

 


Learn more

Build your performance consulting skills

Stop being an order taker and help your clients solve the real problem. The Partner from the Start toolkit helps you change how you talk to stakeholders, find the real causes of the problem, and determine what type of training (if any!) will help.

Design training that matters

My book Map It helps you turn training requests into projects that make a real difference. With humor and lots of examples, Map It walks you through action mapping, a visual approach to needs analysis and training design used by organizations around the world.