“This thing is new, so of course everyone needs to be trained on it.” Your client is heading toward an information dump. Steer them to a better solution with these tips. Learn more.
A good job aid can reduce or eliminate the need for training. Here are two examples of interactive job aids created in Twine, a free tool. Learn more.
What type of scenario do you need? Will a one-scene mini-scenario be enough, or do you need a branching scenario? Learn more.
I’m in your branching scenario, and I’ve made a bad choice. Can I go back and change my decision, or do I have to continue, looking for ways to recover from my mistake? It depends! Learn more.
Here’s an alternative to traditional software training: Create self-contained activities that help people learn by doing, and make the activities available on demand. Learn more.