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Training design – Cathy Moore

needs analysis - Training design - Cathy Moore

Training design – Cathy Moore

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Introduction

Tag: needs analysis

Tag: needs analysis

How to get a client to agree to needs analysis

How to handle the handoff conversation

Posted on: 23 September 2020 Last updated on: 8 February 2021 Written by: Cathy Moore
Do your clients expect you to create training on demand? By changing how you talk to them, you can steer them away from an information dump and help them solve the real problem. Learn more.
Continue reading “How to handle the handoff conversation”…

7 things to check before you design training

Posted on: 16 June 2020 Last updated on: 2 December 2020 Written by: Cathy Moore
“Training will help solve this problem.” Before you say this, make sure more powerful changes have been made first. Here are 7 factors to consider. Learn more.
Continue reading “7 things to check before you design training”…

How to quickly find the cause of a performance problem

Posted on: 20 November 2019 Last updated on: 2 December 2020 Written by: Cathy Moore
Your client thinks a course will solve their problem, but you’re not so sure. Help the client see the real cause by asking not only “why?” but also “what for?” Learn more.
Continue reading “How to quickly find the cause of a performance problem”…

Save your clients from themselves

Posted on: 7 May 2019 Last updated on: 2 December 2020 Written by: Cathy Moore
“Our job is to give the client what they want.” Nope. Our job is to save the client from themselves. We need to learn who they are and what challenges they’re facing, and then help them do the analysis that they probably skipped. Learn more.
Continue reading “Save your clients from themselves”…
Learning objectives: Our frenemy

Learning objectives: Our frenemy

Posted on: 8 January 2019 Last updated on: 4 March 2021 Written by: Cathy Moore
Does that learning objective really want what’s best for you? Conventional objectives aren’t always our friends. These three questions will help you set boundaries with our frenemy. Learn more.

Continue reading “Learning objectives: Our frenemy”…
How to make compliance training relevant

How to make mandatory training relevant

Posted on: 26 June 2018 Last updated on: 2 December 2020 Written by: Cathy Moore
How can we make mandatory training actually useful? With some disobedience, questions, and a sneaky workaround to “everyone must be exposed to all the information.” Learn more.
Continue reading “How to make mandatory training relevant”…
How to design software training, part 1

How to design software training, part 1: Do everything except “train”

Posted on: 5 March 2018 Last updated on: 2 December 2020 Written by: Cathy Moore
“How can I design training for new software?” Maybe training isn’t even necessary. Let’s look at some alternatives. Learn more.
Continue reading “How to design software training, part 1: Do everything except “train””…
How to respond to requests for one course for everyone

How to respond to “Make one course for everyone”

Posted on: 18 July 2017 Last updated on: 2 December 2020 Written by: Cathy Moore
Your client wants “one course for everyone.” You know this means “one generic info dump that everyone will forget.” How can you steer the project in the right direction? Learn more.
Continue reading “How to respond to “Make one course for everyone””…
Sell your goal to Scrooge

Write a strong goal: Sell it to Scrooge

Posted on: 30 March 2015 Last updated on: 2 December 2020 Written by: Cathy Moore
Can Bob the training guy get $40,000 to develop his course? Find out how a strong goal can justify your project and focus your design. Learn more.
Continue reading “Write a strong goal: Sell it to Scrooge”…
Factory worker

How to kick off a project and avoid an info dump

Posted on: 14 April 2014 Last updated on: 2 December 2020 Written by: Cathy Moore
Do you feel like you’re an assembly line worker in a course factory, expected to crank out training on demand? Break free of the assembly line with a strong kickoff meeting that puts you in charge. Learn more.
Continue reading “How to kick off a project and avoid an info dump”…
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Cathy MooreOn this site, you’ll find ideas that will help you design lively training for working adults. It’s written by Cathy Moore.

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