Is training really the answer? Ask the flowchart.

Is training really the best solution to a problem? Often, no. Here’s a flowchart that will help you identify what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.

How action mapping can change your design process

Happy action mapping users say that the model helps them create lively elearning. But would it fit into your design workflow? Here’s a look at the process from start to finish. Read more

Are instructional designers doormats?

It’s tempting to think we should never question clients’ processes. However, we have a valuable outsider’s perspective that can help our clients improve performance through every means, not just through a course. Read more

The big mistake in elearning

Why is so much elearning so boring? Because we’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more

How to convert the toughest SME

You want to create an action-packed online experience that revolutionizes learners’ behavior. Your subject matter expert wants you to faithfully reproduce every lovingly polished bullet of their 217-slide PowerPoint presentation. Is there any hope for your relationship? Everyone knows that in any relationship, it’s the other person who needs to change. So let’s change your […]

Prove it with a prototype

Are you dreaming of an immersive simulation while your team members plan yet another Jeopardy game? If you want stakeholders to expand their horizons, a working prototype is your best friend. A working prototype has simple placeholder graphics, but the clicking and dragging work as they will in the final activity. Build a quick-and-dirty version […]

How to steer your client away from an information dump

Learn more about the action mapping process described in this interaction from this quick overview. How I designed and built the scenario Some people avoid creating branching scenarios because they seem too complex. In case it’s helpful, here’s the approach I took.

Be an elearning action hero!

This quick, visual approach to instructional design helps you change what people do, not just what they know. It keeps your team members focused on a measurable business goal, and it can keep stakeholders from adding extraneous information. Read more

How to avoid putting lipstick on a pig

Which of the following requests do you hear more often? “Please help us find the best instructional approach.” “Please put this material online and make it look good.” If you hear B more often than A, you’re not alone. I posed this question to participants in the eLearning Guild’s recent online forum, and most people […]

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