What do they need to do?

What do they need to do? What do they need to do?

Make sure they can use the information

Make sure they can use the information Make sure they can use the information

Design experiences, not information

Design experiences, not information Design experiences, not information

Latest posts

Can training motivate?

Can we use training to motivate?

Is low motivation a problem on its own, or is it caused by something else? Can training help, or is it a waste of time? Here are some ideas to consider, along with an update to the flowchart from the previous post. Read more.

Is training really the answer?

Is training really the answer? Ask the flowchart.

Is training really the best solution to a problem? Often, no. Here’s a flowchart that will help you identify what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.

Feedback in scenarios: Let them think!

Feedback in scenarios: Let them think!

Do we really need a know-it-all Omniscient One to explain everything to our learners? Or can we trust them to draw conclusions from the results of their choices? Read more.

What to do if they just want awareness

What to do if they just want “awareness”

“We just need everyone to be aware of the policy,” your client says. In response, you could obediently crank out a 97-slide information dump — or you could ask a few powerful questions. Read more.

Instructional design

Action mapping

Be an elearning action hero!

This quick, visual approach to instructional design helps you change what people do, not just what they know. It keeps your team members focused on a measurable business goal, and it can keep stakeholders from adding extraneous information. Read more

Big mistake in elearning

The big mistake in elearning

Why is so much elearning so boring? Because we’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more

nigel

The anti-course: An instructional job aid

Here’s a short video that shows how we can break our addiction to the course and move training closer to the job. It shows how we can use an instructional reference to help people learn by doing at work. Read more

Scenario design

Branching scenario

Elearning example: Branching scenario

You’re a US Army sergeant in Afghanistan. Can you help a young lieutenant make a good impression on a Pashtun leader? That’s the challenge behind “Connect with Haji Kamal,” a thought-provoking branching scenario. Try the activity and learn how it was designed. Read more

Screenshot of Twine flowchart view

Sample branching scenario + cool tool

Branching scenarios can be a pain to design. Happily, you can use a simple tool called Twine to easily draft the scenario and produce it. In this post we’ll look at a scenario that I wrote to demonstrate Twine’s basic features and to make a point about teaching through stories. Read more

Why use scenarios?

Why you want to use scenarios in your elearning

Imagine that you’re in a competition to overhaul an information-heavy course so it creates a real change in the world. What changes would you make? Check out this story-based presentation to see what one fictional company did. Read more