needs analysis 2 - Training design

Three simple but powerful ways to get love from your leaders

Business leaders love their L&D departments! Well, maybe 20 percent of them do, according to surveys. Here are three ways to get real business results and win the love you deserve. Read more.

Can we use training to motivate?

Is low motivation a problem on its own, or is it caused by something else? Can training help, or is it a waste of time? Here are some ideas to consider. Read more.

Is training really the answer? Ask the flowchart.

Is training really the best solution? Often, no. Here’s a flowchart that will help you find what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.

What to do if they just want “awareness”

“We just need everyone to be aware of the policy,” your client says. In response, you could obediently crank out a 97-slide information dump — or you could ask a few powerful questions. Read more.

How action mapping can change your design process

Happy action mapping users say that the model helps them create lively elearning. But would it fit into your design workflow? Here’s a look at the process from start to finish. Read more

Technical training: What do they need to DO?

If you don’t identify what people do with the software and design your training around that, you could create an information dump that helps no one. Focus on what they need to do, not what they need to know. Read more

The big mistake in elearning

We’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more