Do your clients expect you to create training on demand? By changing how you talk to them, you can steer them away from an information dump and help them solve the real problem. Learn more.
Tag: needs analysis
7 things to check before you design training
“Training will help solve this problem.” Before you say this, make sure more powerful changes have been made first. Here are 7 factors to consider. Learn more.
How to quickly find the cause of a performance problem
Your client thinks a course will solve their problem, but you’re not so sure. Help the client see the real cause by asking not only “why?” but also “what for?” Learn more.
Save your clients from themselves
“Our job is to give the client what they want.” Nope. Our job is to save the client from themselves. We need to learn who they are and what challenges they’re facing, and then help them do the analysis that they probably skipped. Learn more.
Learning objectives: Our frenemy
Does that learning objective really want what’s best for you? Conventional objectives aren’t always our friends. These three questions will help you set boundaries with our frenemy. Learn more.
How to make mandatory training relevant
How can we make mandatory training actually useful? With some disobedience, questions, and a sneaky workaround to “everyone must be exposed to all the information.” Learn more.
How to design software training, part 1: Do everything except “train”
“How can I design training for new software?” Maybe training isn’t even necessary. Let’s look at some alternatives. Learn more.
How to respond to “Make one course for everyone”
Your client wants “one course for everyone.” You know this means “one generic info dump that everyone will forget.” How can you steer the project in the right direction? Learn more.
Write a strong goal: Sell it to Scrooge
Can Bob the training guy get $40,000 to develop his course? Find out how a strong goal can justify your project and focus your design. Learn more.
How to kick off a project and avoid an info dump
Do you feel like you’re an assembly line worker in a course factory, expected to crank out training on demand? Break free of the assembly line with a strong kickoff meeting that puts you in charge. Learn more.