Is training really the best solution? Often, no. Here’s a flowchart that will help you find what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.
“We just need everyone to be aware of the policy,” your client says. In response, you could obediently crank out a 97-slide information dump — or you could ask a few powerful questions. Read more.
It’s tempting to think we should never question clients’ processes. However, we have a valuable outsider’s perspective that can help our clients improve performance through every means, not just through a course. Read more
Action-packed elearning or boring information dump? This provocative checklist will help you evaluate and discuss your elearning materials. Read more
We’re wasting our time talking about appealing to learning styles when research has identified far more powerful techniques. This post summarizes two meta-analyses about learning styles. Read more
What happens if you don’t set any boundaries in your relationships? You wear yourself out doing everything for everybody. Here are some ways to say “no” to unreasonable requests. Read more.
We’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more
You want to create an action-packed experience that revolutionizes learners’ behavior. Your subject matter expert wants you to reproduce every bullet of their 217-slide presentation. Is there any hope for your relationship? Read more.
Here’s an example of a simple scenario that incorporates a meter, built using simple tools. Read more.
What’s wrong with conventional learning objectives, and what’s the alternative? Read more.