How can we make mandatory training actually useful? With some disobedience, questions, and a sneaky workaround to “everyone must be exposed to all the information.” Learn more.
A good job aid can reduce or eliminate the need for training. Here are two examples of interactive job aids created in Twine, a free tool. Learn more.
Here are some sample scenarios showing different ways to provide background information, plus a unique way to show the consequence of a decision. Learn more.
What type of scenario do you need? Will a one-scene mini-scenario be enough, or do you need a branching scenario? Learn more.
Mini-scenarios are small but mighty. You can even use them to help people practice recognizing and recovering from mistakes. Learn more.
I’m in your branching scenario, and I’ve made a bad choice. Can I go back and change my decision, or do I have to continue, looking for ways to recover from my mistake? It depends! Learn more.
Want to write a scenario? Don’t just jump in. You’ll save time and create a stronger story if you follow this process. Learn more.
Here’s an alternative to traditional software training: Create self-contained activities that help people learn by doing, and make the activities available on demand. Learn more.
“How can I design training for new software?” Maybe training isn’t even necessary. Let’s look at some alternatives. Learn more.
“You can’t just throw people into an activity without first teaching them the concepts.” Yes, we can. Check out this simple example. Learn more.