Technical training: What do they need to DO?

If you don’t identify what people actually do with the software and design your training around that, you could create an information dump that helps no one and can’t justify its own existence. Identify what they need to do, not what they need to know. Read more

The big mistake in elearning

Why is so much elearning so boring? Because we’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more

How to steer your client away from an information dump

Learn more about the action mapping process described in this interaction from this quick overview. How I designed and built the scenario Some people avoid creating branching scenarios because they seem too complex. In case it’s helpful, here’s the approach I took.

Why you want to focus on actions, not learning objectives

Pop quiz! 1. What do these people need to do? A. Put out the fire B. Describe the techniques used to extinguish a fire       2. What does this woman need to do to stay in business? A. Sell flowers B. Explain the principles of the flower-selling process       3. This […]

Could animations hurt learning?

A recent study suggests that the common habit of “building” information on a slide can interfere with learning. The researchers used Camtasia Studio to create two presentations on information security. The audio narration was the same in both presentations. The visuals were the same, too, except one presentation used an average of 3.4 animations per […]

Be an elearning action hero!

This quick, visual approach to instructional design helps you change what people do, not just what they know. It keeps your team members focused on a measurable business goal, and it can keep stakeholders from adding extraneous information. Read more

How to avoid putting lipstick on a pig

Which of the following requests do you hear more often? “Please help us find the best instructional approach.” “Please put this material online and make it look good.” If you hear B more often than A, you’re not alone. I posed this question to participants in the eLearning Guild’s recent online forum, and most people […]

Why do we create boring materials?

Which stars must align before we can design truly narcotic elearning? Here are a few possibilities. No clear goal: We don’t look closely enough at the business reason for the course (there is one, right?), or we don’t identify the behaviors that will lead to that goal. As a result, we cram in too much […]

Scenario design online course

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