Scenario example: Chainsaw training!

Your new client wants you to design training for chainsaw users. But what does he really need? And could I possibly be serious about this scenario? Learn more.

Write a strong goal: Sell it to Scrooge

Can Bob the training guy get $40,000 to develop his course? Find out how a strong goal can justify your project and focus your design. Learn more.

How to kick off a project and avoid an info dump

Do you feel like you’re an assembly line worker in a course factory, expected to crank out training on demand? Break free of the assembly line with a strong kickoff meeting that puts you in charge. Learn more.

Three simple but powerful ways to get love from your leaders

Business leaders love their L&D departments! Well, maybe 20 percent of them do, according to surveys. Here are three ways to get real business results and win the love you deserve. Read more.

Can we use training to motivate?

Is low motivation a problem on its own, or is it caused by something else? Can training help, or is it a waste of time? Here are some ideas to consider, along with an update to the flowchart from the previous post. Read more.

Is training really the answer? Ask the flowchart.

Is training really the best solution to a problem? Often, no. Here’s a flowchart that will help you identify what will really work, whether it’s a job aid, a workflow improvement, training, or something else. Read more.

What to do if they just want “awareness”

“We just need everyone to be aware of the policy,” your client says. In response, you could obediently crank out a 97-slide information dump — or you could ask a few powerful questions. Read more.

How action mapping can change your design process

Happy action mapping users say that the model helps them create lively elearning. But would it fit into your design workflow? Here’s a look at the process from start to finish. Read more

Technical training: What do they need to DO?

If you don’t identify what people actually do with the software and design your training around that, you could create an information dump that helps no one and can’t justify its own existence. Identify what they need to do, not what they need to know. Read more

The big mistake in elearning

Why is so much elearning so boring? Because we’re obsessed with designing information when instead we should be designing experiences. We need to focus on what people need to do, not what they need to know. Read more

Scenario design online course

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