Mini-scenarios: How to help people recover from mistakes

Mini-scenarios are small but mighty. You can even use them to help people practice recognizing and recovering from mistakes. Learn more.

Scenario design: The process

Want to write a scenario? Don’t just jump in. You’ll save time and create a stronger story if you follow this process. Learn more.

How to design software training, part 2: Practice activities

Here’s an alternative to traditional software training: Create self-contained activities that help people learn by doing, and make the activities available on demand. Learn more.

What’s the real cost of eye candy?

“We need eye candy!” But at what cost? If we spend too much time on images, we don’t have time to create challenging activities. Will people really reject a text-only activity? Learn more.

7 ways to make dialog sound natural

Do your scenario characters sound like robots? Try these 7 powerful tips to write natural dialog and give your characters some character. Learn more.

Scenario mistakes to avoid #2: “Eat! Eat! You need to eat!”

Do we really need to force-feed people information before they can try a scenario? Learn more.

Scenario mistakes to avoid #1: Eager-beaver feedback

When is feedback helpful in a scenario, and when is it annoying? Should we immediately tell people what they’ve done wrong and what they should do to fix it? Learn more.

3 quick tips for strong scenarios

Want to write realistic, subtle scenario questions? Here are some techniques that can help. Learn more.

Makeover: How to write challenging scenario questions

We’ve all seen scenario questions that are too obvious. But how can we make them more challenging? Let’s fix a boring question right now. Learn more.

Jettison the genies and let learners think

Elearning has genies, superheroes, and wizards. Live training has the all-knowing instructor. I say all of them should stop being so darned helpful. Learn more.

Design scenarios that learners love

- New online sessions for June 2018
- Special session for Asia-Pacific
- Hands-on scenario writing
- Lively, interactive sessions

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