Does action mapping work for face-to-face training?
Does action mapping work for face-to-face training?
Action mapping is designed to support all types of performance improvement. The process helps you decide which training format (if any!) would be best, and if training is part of the solution, you'll focus on designing activities.
You might decide to use these activities in face-to-face or online sessions, but they could easily be made available in other formats. You'll also consider job aids and other references, video, discussion forums, self-paced practice activities, or any other type of solution, alone or in combination.
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