How to recognize elearning bloat

When stakeholders think every detail is equally important, the result can be bloated elearning.

This hilarious YouTube video shows what I mean.

To fight the enemy, we have to see it

My favorite writing teacher used parody to help us recognize and remove bloat. Here’s a small example.

The following statement is sort of Apple style–minimal and direct. Your assignment is to rewrite it, packing in as many words and details as possible.

Before

Don’t bring your cat to work, because some of your colleagues could be allergic.

After label

Here’s one possible rewrite: [Read more...]

5 ways to make linear navigation more interesting

This slideshow is an attempt to help people make the best of a limiting design. Regular readers know that I’m no fan of the Next button. (Are you new here? Try Why you really want to be short or Visual menus: Structure with style).

Thanks to Erik Wallen–his comment on Is a course really the answer? inspired this slideshow.

What did I leave out? What are your favorite ways to liven up linear learning?

(You can download a PDF of the slide show here.)

Dump the Drone available for download

The “Dump the Drone” slideshow presents quick ideas that can perk up your elearning. Some of you have seen the show on my main site, but now I’ve posted it on Slideshare. This means you can easily embed the slideshow in your own site like I’ve done here or download it as a colorful PDF.

Topics:

  • What makes online courses boring
  • How to create compelling characters and stories
  • Ideas for adding “safe” humor
  • How to tighten flabby text
  • The best uses for readability analysis

You’re free to use the slideshow in your internal training as long as the attribution page (last slide) is included. The slideshow isn’t available for commercial use (for example, don’t charge for it) and it can’t be used to demonstrate vendors’ products. [Read more...]

Makeover: Turn objectives into motivators

Makeover logo“No one reads the objectives.” If that’s true, maybe it’s because we tend to write objectives in TrainerSpeak. In this makeover we’ll turn some conventional objectives into goals that learners care about.

Let’s say that the following objectives appear at the beginning of a course for customer service representatives (CSRs). You’re a CSR. How do these objectives make you feel?

Before

This course is designed to enable the learner to:

  • Describe how vocal tone affects customer rapport
  • Understand the importance of positively impacting customer impressions
  • Describe the 5 steps of the Dissatisfied-to-Satisfied Customer Transformation Model
  • State which psychological techniques can be used to increase customer acceptance of negative information

[Read more...]

Makeover: Teen body parts at risk!

Makeover logoHere’s the first in a sporadic series of makeovers. I’ll grab some elearning that might need perking up, add some perk, and put it here for you to critique.

The first sample comes from the US government, which published Teen Worker Safety in Restaurants. There’s a lot to the site, but I’ll focus on just one aspect.

Like many instructors, the authors tell, and then they show. I think it can be more powerful to reverse those steps and show, then tell–especially when you’re talking about possible amputation. [Read more...]

Can you answer these 6 questions about multiple-choice questions?

1. I opened a course on a topic I know nothing about, clicked through without reading anything, and took the assessment. I passed! What does that suggest?

  1. I am a genius!
  2. The assessment was too easy.
  3. Maybe the course was too easy, too.
  4. Maybe the course didn’t even need to be written.
  5. b, c, and d

2. In a multiple-choice question, when is the longest answer the correct answer?

  1. Rarely
  2. Sometimes
  3. It’s almost always the correct answer, and it’s often stuffed with new information that should have gone in the main part of the course but we forgot so now we’re putting it in the quiz because we can’t possibly leave out the tiniest detail
  4. Occasionally

[Read more...]

How can questions engage learners?

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This post is a small Flash interactive that describes how you can use questions to involve learners in your elearning materials. If your feed strips out embedded Flash, you can play with the interaction on the blog by clicking the title of the post.