Action mapping book now available

Dig deep into action mapping and activity design with my new book, and find out the lessons I learned while writing it. Learn more.

New action mapping job aids available

Download new, improved action mapping job aids and learn about the Kindle version of my book. Learn more.

How to respond to “Make one course for everyone”

Your client wants “one course for everyone.” You know this means “one generic info dump that everyone will forget.” How can you steer the project in the right direction? Learn more.

How to really involve learners

Create a stream of self-contained activities, let people pull information as they need it, slowly increase the challenge with scaffolding, and be a hero. All in one blog post. Learn more.

What’s the real cost of eye candy?

“We need eye candy!” But at what cost? If we spend too much time on images, we don’t have time to create challenging activities. Will people really reject a text-only activity? Learn more.

5 ways to become an L&D hero

“I vow to become a hero to my learners and clients. I’ll save the world from boring training!” How can we achieve this resolution? Here are five steps you can take now. Learn more.

7 ways to make dialog sound natural

Do your scenario characters sound like robots? Try these 7 powerful tips to write natural dialog and give your characters some character. Learn more.

Scenario example: Chainsaw training!

Your new client wants you to design training for chainsaw users. But what does he really need? And could I possibly be serious about this scenario? Learn more.

Scenario mistakes to avoid #2: “Eat! Eat! You need to eat!”

Do we really need to force-feed people information before they can try a scenario? Learn more.

New job aid summarizes action mapping for teams

I’ve drafted a job aid that helps your team see the action mapping process at a glance. Help me improve it! Learn more.