Pop quiz!

1. What do these people need to do?

A. Put out the fire

B. Describe the techniques used to extinguish a fire

2. What does this woman need to do to stay in business?

A. Sell flowers

B. Explain the principles of the flower-selling process

3. This young man wants you to give him money. Which objective are you more likely to fund?

A. Build a home for a displaced family in Sudan

B. Describe how to build a home for a displaced family in Sudan

Learning objectives are wimpy

A typical learning objective focuses on what each person supposedly needs to know, ignoring whether this knowledge will actually lead to useful action.

Instead, to create elearning that changes real-world behavior, we have to first identify what people need to do, and only then decide if there’s anything that they need to know.

Identify the action, then the knowledge

Many people start their design by writing learning objectives. Instead, it’s helpful to first choose a business goal for your project and then identify each “action” needed to reach that goal. (See action mapping and the Elearning Blueprint for lots more on this.)

What’s an action?

An action: (more…)