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	<title>Comments on: Be an elearning action hero!</title>
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	<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=be-an-elearning-action-hero</link>
	<description>Let&#039;s save the world from boring elearning</description>
	<lastBuildDate>Tue, 07 Feb 2012 12:04:55 +0000</lastBuildDate>
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		<title>By: As Bananarama said&#8230;. (Part 2) &#124; Tayloring it&#8230;</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-3/#comment-41073</link>
		<dc:creator>As Bananarama said&#8230;. (Part 2) &#124; Tayloring it&#8230;</dc:creator>
		<pubDate>Thu, 02 Feb 2012 09:47:14 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-41073</guid>
		<description>[...] next elearning; in fact when I was designing the stuff myself I was continually referring to  Cathy Moores Action Mapping approach, but let&#8217;s be honest, we are still not interacting with the &#8216;real [...]</description>
		<content:encoded><![CDATA[<p>[...] next elearning; in fact when I was designing the stuff myself I was continually referring to  Cathy Moores Action Mapping approach, but let&#8217;s be honest, we are still not interacting with the &#8216;real [...]</p>
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		<title>By: Speed Dating at the 2012 Learning Technologies &#171; Hans de Zwart: Technology as a Solution&#8230;</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-3/#comment-41060</link>
		<dc:creator>Speed Dating at the 2012 Learning Technologies &#171; Hans de Zwart: Technology as a Solution&#8230;</dc:creator>
		<pubDate>Wed, 01 Feb 2012 10:00:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-41060</guid>
		<description>[...] Other than that it is mostly individuals that he learns from. Donald Clark, Cathy Moore with her Action Mapping, Cammy Bean (from Kineo US) or David [...]</description>
		<content:encoded><![CDATA[<p>[...] Other than that it is mostly individuals that he learns from. Donald Clark, Cathy Moore with her Action Mapping, Cammy Bean (from Kineo US) or David [...]</p>
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		<title>By: tahiya marome</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-1/#comment-40952</link>
		<dc:creator>tahiya marome</dc:creator>
		<pubDate>Fri, 20 Jan 2012 00:36:29 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-40952</guid>
		<description>Wonderful. In special education this is EXACTLY how we custom design learning interventions and programs for students. We even use graphic note taking to increase focus on visible actions that need to happen as a result of services. I have noticed a very strong connection between innovative tools like yours and the practices that have evolved in special education. The nature and severity of the needs in that field have created an ecosystem where nothing that isn&#039;t learner driven and objectively observable can survive. Perhaps with tools like yours we can get the same level of commitment to results in other types of learning experiences.</description>
		<content:encoded><![CDATA[<p>Wonderful. In special education this is EXACTLY how we custom design learning interventions and programs for students. We even use graphic note taking to increase focus on visible actions that need to happen as a result of services. I have noticed a very strong connection between innovative tools like yours and the practices that have evolved in special education. The nature and severity of the needs in that field have created an ecosystem where nothing that isn&#8217;t learner driven and objectively observable can survive. Perhaps with tools like yours we can get the same level of commitment to results in other types of learning experiences.</p>
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		<title>By: How action mapping can change your design process</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-3/#comment-40923</link>
		<dc:creator>How action mapping can change your design process</dc:creator>
		<pubDate>Wed, 18 Jan 2012 19:57:27 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-40923</guid>
		<description>[...] action mapping users say that the model helps them create lively elearning. But would it fit into your design [...]</description>
		<content:encoded><![CDATA[<p>[...] action mapping users say that the model helps them create lively elearning. But would it fit into your design [...]</p>
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		<title>By: Cathy Moore</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-1/#comment-39960</link>
		<dc:creator>Cathy Moore</dc:creator>
		<pubDate>Mon, 07 Nov 2011 18:04:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-39960</guid>
		<description>Hi Jonathan, I&#039;m not sure what you&#039;re asking for. You can download a PDF of the slides by clicking on the link in the blog post above. Here it is again:

http://blog.cathy-moore.com/wp-content/action_mapping.pdf

If that link isn&#039;t working for you, please let me know.</description>
		<content:encoded><![CDATA[<p>Hi Jonathan, I&#8217;m not sure what you&#8217;re asking for. You can download a PDF of the slides by clicking on the link in the blog post above. Here it is again:</p>
<p><a href="http://blog.cathy-moore.com/wp-content/action_mapping.pdf" rel="nofollow">http://blog.cathy-moore.com/wp-content/action_mapping.pdf</a></p>
<p>If that link isn&#8217;t working for you, please let me know.</p>
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		<title>By: Jonathan Workman</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-1/#comment-39959</link>
		<dc:creator>Jonathan Workman</dc:creator>
		<pubDate>Mon, 07 Nov 2011 16:51:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-39959</guid>
		<description>Cathy...I saw your concept diagram via Cammy Bean&#039;s presentation at DevLearn this year.  Any chance you could update the link to get to a PDF of your diagram?

Thanks so much!</description>
		<content:encoded><![CDATA[<p>Cathy&#8230;I saw your concept diagram via Cammy Bean&#8217;s presentation at DevLearn this year.  Any chance you could update the link to get to a PDF of your diagram?</p>
<p>Thanks so much!</p>
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		<title>By: Steffen</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-2/#comment-39933</link>
		<dc:creator>Steffen</dc:creator>
		<pubDate>Sun, 06 Nov 2011 11:04:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-39933</guid>
		<description>Hi Cathy,

Thank you very much for your ideas. Very helpful hints. I have the feeling that some of the questions are hard to answer - even for our customers. And a whole bunch of scientific work has to be done - as there are still quite some questions which are unanswered.

So, your answer opened quite a lot of potentials to enhance quality of cross cultural training. Thanks a lot.

Regards,

Steffen</description>
		<content:encoded><![CDATA[<p>Hi Cathy,</p>
<p>Thank you very much for your ideas. Very helpful hints. I have the feeling that some of the questions are hard to answer &#8211; even for our customers. And a whole bunch of scientific work has to be done &#8211; as there are still quite some questions which are unanswered.</p>
<p>So, your answer opened quite a lot of potentials to enhance quality of cross cultural training. Thanks a lot.</p>
<p>Regards,</p>
<p>Steffen</p>
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		<title>By: Cathy Moore</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-2/#comment-39769</link>
		<dc:creator>Cathy Moore</dc:creator>
		<pubDate>Mon, 31 Oct 2011 16:32:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-39769</guid>
		<description>Hi Steffen, thanks for your question. I agree that &quot;soft skills&quot; areas like cross-cultural communication can be hard to quantify. 

One place to start could be to identify the visible behaviors that show that someone is cross-culturally competent. What does that person do? How can you tell by watching and listening that they&#039;ve had your training? How does their behavior affect the decisions of the people they interact with?

From there, you could try to identify how their employer benefits. Does the culturally-competent person close more sales? Build long-lasting relationships, which increases customer retention? Communicate more effectively, which makes communications more efficient and less expensive? Avoid insulting people, thus reducing the expense of lawsuits?

If you do custom training, you could ask the client to identify more concretely how they expect to benefit from the training. Ideally, they&#039;ll be able to identify a measurement that they use now (such as income per customer) and they&#039;ll believe that cross-cultural training will improve that measurement.

For generic training, you might want to pick one common goal, such as increasing sales across cultures, and use that as your starting point. 

I hope this helps. Does anyone else have any ideas? If so, please add your comments.</description>
		<content:encoded><![CDATA[<p>Hi Steffen, thanks for your question. I agree that &#8220;soft skills&#8221; areas like cross-cultural communication can be hard to quantify. </p>
<p>One place to start could be to identify the visible behaviors that show that someone is cross-culturally competent. What does that person do? How can you tell by watching and listening that they&#8217;ve had your training? How does their behavior affect the decisions of the people they interact with?</p>
<p>From there, you could try to identify how their employer benefits. Does the culturally-competent person close more sales? Build long-lasting relationships, which increases customer retention? Communicate more effectively, which makes communications more efficient and less expensive? Avoid insulting people, thus reducing the expense of lawsuits?</p>
<p>If you do custom training, you could ask the client to identify more concretely how they expect to benefit from the training. Ideally, they&#8217;ll be able to identify a measurement that they use now (such as income per customer) and they&#8217;ll believe that cross-cultural training will improve that measurement.</p>
<p>For generic training, you might want to pick one common goal, such as increasing sales across cultures, and use that as your starting point. </p>
<p>I hope this helps. Does anyone else have any ideas? If so, please add your comments.</p>
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		<title>By: Steffen</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-2/#comment-39728</link>
		<dc:creator>Steffen</dc:creator>
		<pubDate>Sun, 30 Oct 2011 09:23:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-39728</guid>
		<description>Hi Cathy,

Thanks for this very useful article. It helped me a lot to become clearer about what to do.

As I am in the cross cultural training business, I&#039;ve to mention, that I have the feeling that quite often there is no measurable goal connected with a cross cultural training. Astonishingly those kind of training are conducted. ;)

What do you think? Am I just not able to see the measurable goals?

I am looking forward to your thoughts.

Best

Steffen</description>
		<content:encoded><![CDATA[<p>Hi Cathy,</p>
<p>Thanks for this very useful article. It helped me a lot to become clearer about what to do.</p>
<p>As I am in the cross cultural training business, I&#8217;ve to mention, that I have the feeling that quite often there is no measurable goal connected with a cross cultural training. Astonishingly those kind of training are conducted. <img src='http://blog.cathy-moore.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>What do you think? Am I just not able to see the measurable goals?</p>
<p>I am looking forward to your thoughts.</p>
<p>Best</p>
<p>Steffen</p>
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		<title>By: Cathy Moore</title>
		<link>http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/comment-page-2/#comment-38976</link>
		<dc:creator>Cathy Moore</dc:creator>
		<pubDate>Tue, 11 Oct 2011 14:28:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.cathy-moore.com/?p=215#comment-38976</guid>
		<description>Gracie, thanks for your feedback. I&#039;m happy to hear that the system will work for you!</description>
		<content:encoded><![CDATA[<p>Gracie, thanks for your feedback. I&#8217;m happy to hear that the system will work for you!</p>
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